AREVA T&D Worldwide Contact Centre
As part of our commitment to customer service, our Worldwide Contact Centre is open 24 hours a day, 365 days a year.You may ask all kinds of questions (commercial, documentation, technical, service, etc.) to our multilingual team (English, French, German or Spanish).
Please note that this service is provided free of charge and is not a service contract; therefore, we cannot offer a guaranteed answer time. However, please be assured that we will provide you with an answer as quickly as possible, as testified by many previous customers:
'Je vous remercie une deuxieme fois parceque j'ai réussi à recuperer mon module " Micom P220"grace à vous.à bientot.'
Mohamed Bourahla - Cimenterie De Zahana Mascara - Algeria - October 2008
'Ich bin sehr zufrieden mit der Information Fluß und Kundenfreudlichkeit.Die Bereitschaft zu helfen ist da und ich habe gestern erst für eine Kostenvoranschlagangefordert damit ich mich gut entscheiden kann.'
Stephen Ampofo - Stephen Ampofo - Germany - October 2008
'Une réponse m'a bien été adressée le 15/10/2008 et m'a apporté tous les éléments de réponse.'
Nicolas Nale - Cegelec Nord et Est - France - October 2008
'He tenido una buena respuesta, me han enviado información técnica y según conversación telefónica me enviaran al corto plazo la cotización requerida. Gracias por su atención.'
Carlos Arredondo C - PacificHydro Chile - Chile - October 2008
'I was given an excellent service by the design engineer Ray Bardsley who responded to my query and went the extra mile to help. It was much appreciated.'
John Porro - Flexitricity - UK - October 2008
'Je vous confirme avoir eu les contacts nécessaires avec votre ingénieur de ventes,qui m'a très gentiment envoyé les éléments techniques et son devis, ce qui devrait me permettre de constituer mon dossier de consultation.'
Francis Plaire - SaRL BET Pepin - France - September 2008
'Thanks so much for your timely response. I received it same day I wrote
to you and I used the relay the following day with success. I am really
grateful for your quick response.'
Robinson Kabwe - Zambia Electricity Supply Corp. - Zambia - September 2008
'We received the information we needed. Thank you for your assistance.'
Terry Chandler - Power Quality Thailand Ltd - Thailand - September 2008
'Your representative has been in contact with me several times. I feel good about what
he is telling me and look forward to a resolution soon.'
Jim Allgood - Duke Energy - USA - September 2008
'I received the information I needed very quickly.
Thank you very much.'
Will Lyons - Powercon Corporation - UK - September 2008
'Your representative from the Australia office has been in touch with me and has
provided me with the information I was looking for. I appreciate the
prompt response I received .'
Franklin Koneri - Hatch Associates - Australia - September 2008
'Vous remerçions de vous inquiter sur le devenir de notre demande nous avons bien était contacté par Mr OLIVIER Buret.
Je vous en remercie.'
Franck Bel - IMPACT CORP - France - September 2008
'The P541 PSL was investigated by me and found the intertripping scheme diagrams and I think that will fulfill my requirement.
So, thank you for giving me a lot of technical support throughout this event.'
Manoj Karunaratne - Cruickshanks Ceylon Limited - Sri Lanka - September 2008
'Just to confirm that your representative has been very helpful and has provided
all the technical information required to allow us to progress.
Thank you for all your help.'
Paul Heywood - Siemens T&D Ltd - UK - September 2008
'J' ai bien reçu une réponse technique suite à ma demande.'
Jean Marc Gautrand - Alstom Power Systems - France - August 2008
'I'm impressed by your level of customer care. Your representative in Ghana has contacted me and assures me the request is being progressed.'
Samuel Kwofie - Volta River Authority - Ghana - August 2008
'I have got a prompt and useful reply from your competent authority. I am grateful to you for the efforts and follow ups taken by you in this context. I am sure in future I will never hesitate to approach you for any kind technical clarifications.
Thanking you again.'
S. Prabhuraj - Qiel - India - August 2008
' The response I got was satisfactory and quite fast. Thanks for your help.'
Stephen Hunt - Suncor Energy Ltd. - Canada - August 2008
'Thank you for your kind assistance and offer of further help. For your records, I am a Registered Professional Engineer and I am working with a power utility who is making plans to upgrade their legacy Areva system to use your latest technology. I am attempting to become as familiar as possible with your Areva T & D products. In addition to the information that is posted on Areva's excellent web site, I am certain that the information that you are sending me will help me to accomplish this goal.'
Hollis W. Duncan - Duncan Engineers - USA - August 2008
'Merci de votre demande, l’affaire ce deroule bien
Et j’ai pu rentrer en contact avec la bonne personne.'
Nicolas Schwey - Alpes Technologies - France - August 2008
'Hemos descargado el archivo sin contratiempos, por lo que agradecemos su rápida y oportuna respuesta.'
Eugenio Bahamondes G. - NorTecnica Ingenieros Ltda. - August 2008
'Thank you very much for your speedy response to my request.'
Mike Fisher-Jones - Emefjay Technical Services - UK - August 2008
'I have received a satisfactory response from your representative.
Thanks for checking back.'
Treffle Aussant - Manitoba Hydro - Canada - August 2008
'I have been getting very helpful support from the Areva Regional Manager in the Los Angeles area. The project is moving from FEL2 to FEL3 now and your representative continues to provide information in a timely manner.'
Kam Wong - Jacobs Engineering Group Inc. - USA- August 2008
'Yes we have received the offer from the local office in time,
Thanks for both of your cooperation, and we hope to succeed on this offer by your support.
Thanks again.'
S.Ghanem - Advanced Electrical Systems Co.Ltd - Jordan - July 2008
'I trust that you are well.
Yes I have received the required assistance and we have placed an order for the relays via the south Africa agents.
Many thanks'
Ben du Preez - Illovo Sugar Limited - South Africa - July 2008
'I wanted to inform and thank you for sending "Micom Studio" to me . I recieved it today .
As always , your support is brilliant and unique . Thank you very much'
Reza Hekmati - Tamirat Nirooye Bargh Fars - Iran - July 2008
'Agradezco su atención prestada, la información que me proporcionaron me resulto de suma importancia para poder plantear el presupuesto del proyecto.'
Javier Herrera Rodriguez - caasim - Mexico - July 2008
'I've got the information from one of your colleagues. Appreciate the work you've done.'
Frank Xu - PB Power - Australia - July 2008
'Yes everything was answered and more. The contact was very professional and eager to assist.Thank you.'
Tony Goszulak - NEI Electric Power Engineering Inc. - USA - July 2008
'La respuesta fue rapida y satisfatoria. Para la solucion definitiva solo hay que esperar la proxima version del
Micom studio'
Kennedy Herrera - Ingelmec SA - Peru - June 2008
'Thank you for your concern. I have received the areva relay alarm list needed.Thank you for the prompt action.'
Eng Ben Low - TNB - Malaysia - June 2008
'Je vous remercie de l’intérêt que vous avez accordé à ma demande, je ne manquerais pas de vous relancer au besoin.'
Drissa Bamba - EDM-SA - Mali - June 2008
'Thank you for following-up with me.Yes, I have been in contact with your representatives. They have been very helpful.
I am currently waiting on instructions from my end-user and will coordinate either the service or new equipment purchase with them.'
Cheryl S. Landis - Gregory Poole Power Systems - USA - June 2008
'Yes I was contacted by your agent and my request was answered.
Thank you for your quick response and prompt followup.'
Hassan Nahouli - Al Gahtani Installation & Maintenance Services - Saudi Arabia - May 2008
'La respuesta a mi consulta ha sido totalmente satisfactoria. La información enviada ha sido de gran ayuda'
Juan Espoz Navarro - Proingesa - Chile - May 2008
'Thank you so much – that is extremely helpful and I particularly appreciate the speed of your reply !'
Tim Cornah - Vectra Group Limited - UK - May 2008
'Thank you very much for your prompt & speedy information'
Amudhan Godwin - SOFCON - Saudi Arabia - May 2008
'Thanks for sending the CD-ROM for MICOM S1 software. We look forward to continued support from AREVA.'
Paul Mwangi - Kenya Power & Lighting Company - Kenya - April 2008
'I have received the course details thank you. I will have to see when I can attend. I have also passed the details to two of our Clients, I strongly recommended that they should have some of their own staff attend the various courses you are offering.'
Wilbert Mukori - Interserve Industrial Services - UK - April 2008
'Ich habe heute von ihnen zugesandte CD MiCOM S1 Studio bekommen und möchte mich hierführ bei Ihnen herzlich bedanken.'
Dalibor Stefanovic - Omicron - Germany - April 2008
'I would like to thank you for your quick response to my inquire on generator breakers. I was contacted by an Areva person and sent information on the products. I forward the information to a fellow engineer who asked for more information and he also received information quickly. I think at this point we have received every thing we need.'
Evans Heacock - South Texas Project - USA - April 2008
'I am absolutely satisfied with the help that your local office rendered me and information that I have received. We are considering several options with regard to the size and spec for the transformers that might be used on our project and will request a quote pretty soon.'
Len Sher - PB Energy Storage Services - USA - April 2008
'Yes I received an e-mail from Jim Carmichael with all the information I needed. Thanks for your company’s prompt response to my query.'
Keith Stirling - FPSO Seillean - Brazil - April 2008
'Yes the information is very useful. I’ll let you know if we need more information regarding the relay.'
Jimmy Chong - Hydro Tasmania - Australia - April 2008
'Thanks for your good service, I was told what is causing the problem and I managed to fix it. The software is now working fine.'
Joe Steyn - Alstom - South Africa - April 2008
'Your answer to my question is comprehensive and of course complete. In fact I have to say you hit the nail on the head. Thank you for answering my question.'
Behnam Mahaamedi - Shahid Beheshti University - Iran - April 2008
'Thank you a million times for sending me the CD and I really do appreciate that. I have commenced going through the document and hope to get in touch with you again. Once again thank you.'
John Ampah - Volta River Authority - Ghana - April 2008
'Thanks for the follow up. Your local people have been in touch and I now have all the information I require on the product.'
David Orr - Horizon Power - Australia - March 2008
'Yes, your sales guy in Bethlehem has contacted on this matter and has been a tremendous help. All my questions have been answered. Thank you for following up.'
Richard Campos - Guadalupe Valley Electric Cooperative - USA - March 2008
'Muchas gracias por la ayuda. Recibi una informacion por parte de Edison que si me sirvio. Una vez mas gracias por su respuesta oportuna y util.'
Roosswelt Isaac Saraguro Rios - Transelectric - March 2008
'Nous vous remercions pour la qualité de suivi, et j’ai bien reçu les documents demandés.'
Luc Claret - Peintamelec - France - March 2008
'Thanks, the information received was adequate and I am happy with the response.'
Donovan Broughton - Western Power - USA - March 2008
'Sachez, que je suis très satisfait du service rendu. La vitesse de réponse fût très appréciée et l’information était claire.'
Patrick Lalancette - Cegertec - Canada - February 2008
'We thank you for your kind response regarding our query. We are satisfied with your response.'
Dilip Porwal - WS Atkins India Pvt - India - February 2008
'Thank you for the follow inquiry. Yes I have received a satisfactory answer to my question about Areva/Ritz extended range combined metering units. Your US representative responded with the information I was looking for from Areva/Ritz.'
Tom Perino - Black & Veatch - USA - February 2008
'I have received the package. Very efficient service - thank-you!'
Andrew Craib - Eskom Distribution - South Africa - February 2008
'Je vous remercie beaucoup de votre souci faisant preuve de professionnalisme, cependant je vous confirme que notre demande été bien pris en charge, en premier lieu par « Key Account Manager Oil & Gas » AREVA T&D Algérie et en second lieu par le responsable d’étude et Expertise des Réseaux Electriques AREVA T&D protection et contrôle. Nous avons reçu l’offre commerciale qu’on a demandée et présentement nous attendons une mise a jour de cette dernière suite a un ajout de dernière minute.'
Djamel Mecheri - Sonatrach BHP Billton - Algérie - February 2008
'Thank you for the follow-up concerning my request. I received a quote for the parts we needed and passed the information on to our field office. We are very pleased with your corporation's quick response.'
Jeff French - Electrical Reliability Services [Emerson] - USA - February 2008
'Thank you, I have downloaded everything I need (I hope). So many “contact” things are black holes that I always say thank you when I get service, and I couldn’t ask for better than I have had on this issue.'
Martin Smith - SMEC International - Australia - February 2008
'Puedo confirmarle que la respuesta ha sido totalmente satisfactoria.'
Miguel Angel Calatayud - Iberdrola Ingeniería y Construcción - Spain - February 2008
'Thank you for your arrangement. I appriciate your effectiveness in resolving our request.'
Alex Li - Cosmo Ltd - Hong Kong - February 2008
'The information you sent was in deed very helpful. I appreciate the quickness of your response. Again thank you.'
Amber Merritt - Kemco Industries - USA - February 2008
'I got your answer and to be honest I was very surprised by the standard of your Customer Service. Many thanks for dealing with this. Out of all the relay manufacturers we use I have to admit that AREVA always comes up with the goods and after service is more than excellent'
Stephen Cresswell - NSS - UK - January 2008
'Thank you very much for your kind help and the quick response. I am really happy with your attention'
Manyard Leangsupong - PEA Provincial Electricity Authority of Thailand - January 2008
'Thank you very much for providing the link. I was a reader of the classical PRAG (GEC). It did help me a lot in the past 20 years. As an engineer and an old reader, I am so glad to see the new edition appearing in your Website.'
JS Chen - Gibsin Engineers Ltd - Taiwan - January 2008
'Yes, I did receive the information requested and found it to be very thorough and complete. Thank you for your prompt response. I will be meeting soon with another engineer to review the information you sent. If we have additional questions or need more information, we will let you know'
Steve Burns - Sappi Fine Paper - USA - January 2008
'Thank you very much for the documentation and the very quick response'
Richard Wall - Signalling Solutions - UK- January 2008
Mohamed Bourahla - Cimenterie De Zahana Mascara - Algeria - October 2008
'Ich bin sehr zufrieden mit der Information Fluß und Kundenfreudlichkeit.Die Bereitschaft zu helfen ist da und ich habe gestern erst für eine Kostenvoranschlagangefordert damit ich mich gut entscheiden kann.'
Stephen Ampofo - Stephen Ampofo - Germany - October 2008
'Une réponse m'a bien été adressée le 15/10/2008 et m'a apporté tous les éléments de réponse.'
Nicolas Nale - Cegelec Nord et Est - France - October 2008
'He tenido una buena respuesta, me han enviado información técnica y según conversación telefónica me enviaran al corto plazo la cotización requerida. Gracias por su atención.'
Carlos Arredondo C - PacificHydro Chile - Chile - October 2008
'I was given an excellent service by the design engineer Ray Bardsley who responded to my query and went the extra mile to help. It was much appreciated.'
John Porro - Flexitricity - UK - October 2008
'Je vous confirme avoir eu les contacts nécessaires avec votre ingénieur de ventes,qui m'a très gentiment envoyé les éléments techniques et son devis, ce qui devrait me permettre de constituer mon dossier de consultation.'
Francis Plaire - SaRL BET Pepin - France - September 2008
'Thanks so much for your timely response. I received it same day I wrote
to you and I used the relay the following day with success. I am really
grateful for your quick response.'
Robinson Kabwe - Zambia Electricity Supply Corp. - Zambia - September 2008
'We received the information we needed. Thank you for your assistance.'
Terry Chandler - Power Quality Thailand Ltd - Thailand - September 2008
'Your representative has been in contact with me several times. I feel good about what
he is telling me and look forward to a resolution soon.'
Jim Allgood - Duke Energy - USA - September 2008
'I received the information I needed very quickly.
Thank you very much.'
Will Lyons - Powercon Corporation - UK - September 2008
'Your representative from the Australia office has been in touch with me and has
provided me with the information I was looking for. I appreciate the
prompt response I received .'
Franklin Koneri - Hatch Associates - Australia - September 2008
'Vous remerçions de vous inquiter sur le devenir de notre demande nous avons bien était contacté par Mr OLIVIER Buret.
Je vous en remercie.'
Franck Bel - IMPACT CORP - France - September 2008
'The P541 PSL was investigated by me and found the intertripping scheme diagrams and I think that will fulfill my requirement.
So, thank you for giving me a lot of technical support throughout this event.'
Manoj Karunaratne - Cruickshanks Ceylon Limited - Sri Lanka - September 2008
'Just to confirm that your representative has been very helpful and has provided
all the technical information required to allow us to progress.
Thank you for all your help.'
Paul Heywood - Siemens T&D Ltd - UK - September 2008
'J' ai bien reçu une réponse technique suite à ma demande.'
Jean Marc Gautrand - Alstom Power Systems - France - August 2008
'I'm impressed by your level of customer care. Your representative in Ghana has contacted me and assures me the request is being progressed.'
Samuel Kwofie - Volta River Authority - Ghana - August 2008
'I have got a prompt and useful reply from your competent authority. I am grateful to you for the efforts and follow ups taken by you in this context. I am sure in future I will never hesitate to approach you for any kind technical clarifications.
Thanking you again.'
S. Prabhuraj - Qiel - India - August 2008
' The response I got was satisfactory and quite fast. Thanks for your help.'
Stephen Hunt - Suncor Energy Ltd. - Canada - August 2008
'Thank you for your kind assistance and offer of further help. For your records, I am a Registered Professional Engineer and I am working with a power utility who is making plans to upgrade their legacy Areva system to use your latest technology. I am attempting to become as familiar as possible with your Areva T & D products. In addition to the information that is posted on Areva's excellent web site, I am certain that the information that you are sending me will help me to accomplish this goal.'
Hollis W. Duncan - Duncan Engineers - USA - August 2008
'Merci de votre demande, l’affaire ce deroule bien
Et j’ai pu rentrer en contact avec la bonne personne.'
Nicolas Schwey - Alpes Technologies - France - August 2008
'Hemos descargado el archivo sin contratiempos, por lo que agradecemos su rápida y oportuna respuesta.'
Eugenio Bahamondes G. - NorTecnica Ingenieros Ltda. - August 2008
'Thank you very much for your speedy response to my request.'
Mike Fisher-Jones - Emefjay Technical Services - UK - August 2008
'I have received a satisfactory response from your representative.
Thanks for checking back.'
Treffle Aussant - Manitoba Hydro - Canada - August 2008
'I have been getting very helpful support from the Areva Regional Manager in the Los Angeles area. The project is moving from FEL2 to FEL3 now and your representative continues to provide information in a timely manner.'
Kam Wong - Jacobs Engineering Group Inc. - USA- August 2008
'Yes we have received the offer from the local office in time,
Thanks for both of your cooperation, and we hope to succeed on this offer by your support.
Thanks again.'
S.Ghanem - Advanced Electrical Systems Co.Ltd - Jordan - July 2008
'I trust that you are well.
Yes I have received the required assistance and we have placed an order for the relays via the south Africa agents.
Many thanks'
Ben du Preez - Illovo Sugar Limited - South Africa - July 2008
'I wanted to inform and thank you for sending "Micom Studio" to me . I recieved it today .
As always , your support is brilliant and unique . Thank you very much'
Reza Hekmati - Tamirat Nirooye Bargh Fars - Iran - July 2008
'Agradezco su atención prestada, la información que me proporcionaron me resulto de suma importancia para poder plantear el presupuesto del proyecto.'
Javier Herrera Rodriguez - caasim - Mexico - July 2008
'I've got the information from one of your colleagues. Appreciate the work you've done.'
Frank Xu - PB Power - Australia - July 2008
'Yes everything was answered and more. The contact was very professional and eager to assist.Thank you.'
Tony Goszulak - NEI Electric Power Engineering Inc. - USA - July 2008
'La respuesta fue rapida y satisfatoria. Para la solucion definitiva solo hay que esperar la proxima version del
Micom studio'
Kennedy Herrera - Ingelmec SA - Peru - June 2008
'Thank you for your concern. I have received the areva relay alarm list needed.Thank you for the prompt action.'
Eng Ben Low - TNB - Malaysia - June 2008
'Je vous remercie de l’intérêt que vous avez accordé à ma demande, je ne manquerais pas de vous relancer au besoin.'
Drissa Bamba - EDM-SA - Mali - June 2008
'Thank you for following-up with me.Yes, I have been in contact with your representatives. They have been very helpful.
I am currently waiting on instructions from my end-user and will coordinate either the service or new equipment purchase with them.'
Cheryl S. Landis - Gregory Poole Power Systems - USA - June 2008
'Yes I was contacted by your agent and my request was answered.
Thank you for your quick response and prompt followup.'
Hassan Nahouli - Al Gahtani Installation & Maintenance Services - Saudi Arabia - May 2008
'La respuesta a mi consulta ha sido totalmente satisfactoria. La información enviada ha sido de gran ayuda'
Juan Espoz Navarro - Proingesa - Chile - May 2008
'Thank you so much – that is extremely helpful and I particularly appreciate the speed of your reply !'
Tim Cornah - Vectra Group Limited - UK - May 2008
'Thank you very much for your prompt & speedy information'
Amudhan Godwin - SOFCON - Saudi Arabia - May 2008
'Thanks for sending the CD-ROM for MICOM S1 software. We look forward to continued support from AREVA.'
Paul Mwangi - Kenya Power & Lighting Company - Kenya - April 2008
'I have received the course details thank you. I will have to see when I can attend. I have also passed the details to two of our Clients, I strongly recommended that they should have some of their own staff attend the various courses you are offering.'
Wilbert Mukori - Interserve Industrial Services - UK - April 2008
'Ich habe heute von ihnen zugesandte CD MiCOM S1 Studio bekommen und möchte mich hierführ bei Ihnen herzlich bedanken.'
Dalibor Stefanovic - Omicron - Germany - April 2008
'I would like to thank you for your quick response to my inquire on generator breakers. I was contacted by an Areva person and sent information on the products. I forward the information to a fellow engineer who asked for more information and he also received information quickly. I think at this point we have received every thing we need.'
Evans Heacock - South Texas Project - USA - April 2008
'I am absolutely satisfied with the help that your local office rendered me and information that I have received. We are considering several options with regard to the size and spec for the transformers that might be used on our project and will request a quote pretty soon.'
Len Sher - PB Energy Storage Services - USA - April 2008
'Yes I received an e-mail from Jim Carmichael with all the information I needed. Thanks for your company’s prompt response to my query.'
Keith Stirling - FPSO Seillean - Brazil - April 2008
'Yes the information is very useful. I’ll let you know if we need more information regarding the relay.'
Jimmy Chong - Hydro Tasmania - Australia - April 2008
'Thanks for your good service, I was told what is causing the problem and I managed to fix it. The software is now working fine.'
Joe Steyn - Alstom - South Africa - April 2008
'Your answer to my question is comprehensive and of course complete. In fact I have to say you hit the nail on the head. Thank you for answering my question.'
Behnam Mahaamedi - Shahid Beheshti University - Iran - April 2008
'Thank you a million times for sending me the CD and I really do appreciate that. I have commenced going through the document and hope to get in touch with you again. Once again thank you.'
John Ampah - Volta River Authority - Ghana - April 2008
'Thanks for the follow up. Your local people have been in touch and I now have all the information I require on the product.'
David Orr - Horizon Power - Australia - March 2008
'Yes, your sales guy in Bethlehem has contacted on this matter and has been a tremendous help. All my questions have been answered. Thank you for following up.'
Richard Campos - Guadalupe Valley Electric Cooperative - USA - March 2008
'Muchas gracias por la ayuda. Recibi una informacion por parte de Edison que si me sirvio. Una vez mas gracias por su respuesta oportuna y util.'
Roosswelt Isaac Saraguro Rios - Transelectric - March 2008
'Nous vous remercions pour la qualité de suivi, et j’ai bien reçu les documents demandés.'
Luc Claret - Peintamelec - France - March 2008
'Thanks, the information received was adequate and I am happy with the response.'
Donovan Broughton - Western Power - USA - March 2008
'Sachez, que je suis très satisfait du service rendu. La vitesse de réponse fût très appréciée et l’information était claire.'
Patrick Lalancette - Cegertec - Canada - February 2008
'We thank you for your kind response regarding our query. We are satisfied with your response.'
Dilip Porwal - WS Atkins India Pvt - India - February 2008
'Thank you for the follow inquiry. Yes I have received a satisfactory answer to my question about Areva/Ritz extended range combined metering units. Your US representative responded with the information I was looking for from Areva/Ritz.'
Tom Perino - Black & Veatch - USA - February 2008
'I have received the package. Very efficient service - thank-you!'
Andrew Craib - Eskom Distribution - South Africa - February 2008
'Je vous remercie beaucoup de votre souci faisant preuve de professionnalisme, cependant je vous confirme que notre demande été bien pris en charge, en premier lieu par « Key Account Manager Oil & Gas » AREVA T&D Algérie et en second lieu par le responsable d’étude et Expertise des Réseaux Electriques AREVA T&D protection et contrôle. Nous avons reçu l’offre commerciale qu’on a demandée et présentement nous attendons une mise a jour de cette dernière suite a un ajout de dernière minute.'
Djamel Mecheri - Sonatrach BHP Billton - Algérie - February 2008
'Thank you for the follow-up concerning my request. I received a quote for the parts we needed and passed the information on to our field office. We are very pleased with your corporation's quick response.'
Jeff French - Electrical Reliability Services [Emerson] - USA - February 2008
'Thank you, I have downloaded everything I need (I hope). So many “contact” things are black holes that I always say thank you when I get service, and I couldn’t ask for better than I have had on this issue.'
Martin Smith - SMEC International - Australia - February 2008
'Puedo confirmarle que la respuesta ha sido totalmente satisfactoria.'
Miguel Angel Calatayud - Iberdrola Ingeniería y Construcción - Spain - February 2008
'Thank you for your arrangement. I appriciate your effectiveness in resolving our request.'
Alex Li - Cosmo Ltd - Hong Kong - February 2008
'The information you sent was in deed very helpful. I appreciate the quickness of your response. Again thank you.'
Amber Merritt - Kemco Industries - USA - February 2008
'I got your answer and to be honest I was very surprised by the standard of your Customer Service. Many thanks for dealing with this. Out of all the relay manufacturers we use I have to admit that AREVA always comes up with the goods and after service is more than excellent'
Stephen Cresswell - NSS - UK - January 2008
'Thank you very much for your kind help and the quick response. I am really happy with your attention'
Manyard Leangsupong - PEA Provincial Electricity Authority of Thailand - January 2008
'Thank you very much for providing the link. I was a reader of the classical PRAG (GEC). It did help me a lot in the past 20 years. As an engineer and an old reader, I am so glad to see the new edition appearing in your Website.'
JS Chen - Gibsin Engineers Ltd - Taiwan - January 2008
'Yes, I did receive the information requested and found it to be very thorough and complete. Thank you for your prompt response. I will be meeting soon with another engineer to review the information you sent. If we have additional questions or need more information, we will let you know'
Steve Burns - Sappi Fine Paper - USA - January 2008
'Thank you very much for the documentation and the very quick response'
Richard Wall - Signalling Solutions - UK- January 2008
